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In this way you will be able to propose the strategy and determine which actions will have the greatest success among said audience. Interact with users and create loyal relationships Another critical function of the Community Manager is to create stable and lasting relationships with fans to get them involved. You must be able to put yourself in the shoes of users and realize that they are not on social networks to buy our products, but to enjoy them. In the end, the key to success for a community manager is to become a friend of the user and gradually turn them into a client.
MASTER IN COMMUNITY MANAGER AND SOCIAL NETWORKS If Social Networks ID Number List are your passion, make it your profession! I want to know more! We cannot forget the function of identifying prescribers . A prescriber is that fan who not only interacts with your publications, but is also willing to defend your brand against outside criticism. The community manager must know these prescribers; their tastes and motivations, in order to carry out specific actions aimed at increasing their level of affiliation.
Overcome reputation crises and negative comments Now we are going to talk about what is perhaps the most cumbersome function of the community manager standing up for the company in an online reputation crisis . Although the failure does not have to be the community manager himself, but could be an unfortunate comment from a manager or a defective product, the response does not have to be prepared by him but can come from the highest levels of the organization. of the response will be the community manager... Are you prepared? Get conversions As you may have deduced from all of the above, to be a good Community Manager you have to know how to define, prepare and execute strategies.
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